collision repair

Are You Taking Your Training To The Next Level? Part IV

Shop leaders should work to motivate technicians on educational value, and instill a more positive outlook. They can do that by explaining why training is good for the health and stability of the business. Use phrases such as “Please attend this training and bring back as many things as possible to share with your colleagues.” …

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Are You Taking Your Training To The Next Level? Part III

  Sometimes, shop owners during the interview, misunderstand the potential technician’s capabilities or the technician lies about what they really know. This happens across any industry but soon flushes itself out with time. Assuming that a technician has all skills needed to achieve accurate and efficient repairs on a vehicle can get you in trouble. …

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Are You Taking Your Training To The Next Level? Part II

Lack of proper knowledge and education is a problem that has plagued the industry for years. Now, with the complexity of new cars, it has become downright dangerous for both the technicians and car owners. It’s not only the technicians fault though if they were improperly trained. There are several key things that can derail …

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How To Get Rid Of The Parts Department Middle Man Part II

  April 23, 2014—PartsTrader announced Wednesday that it has completed the national deployment of its electronic parts procurement system. When PartsTrader first rolled out in 2013, a considerable amount of opposition was met almost immediately. The reason for this opposition was due to the system’s inclusion of State Farm Insurance’s Select Service DRP. State Farm was quick …

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